The first-line supervisor (FLS) plays a critical leadership role in driving operational excellence in nuclear power plants. They bear primary responsibility for overseeing the actual work that is necessary for running and maintaining a nuclear power plant safely and profitably. An aging workforce, a projected wave of retirements and a shortage of experienced talent have prompted concern throughout the nuclear industry about the overall depth and quality of the leadership at the FLS level. The goals of this industry-wide study were (a) to identify the key leadership characteristics of the effective FLS, and (b), to leverage these findings to inform solutions and drive innovations (i) for selecting FLS who will succeed in management roles, and (ii), for accelerating the development of FLS in these key characteristics related to effectiveness.
Written by Mary Jo Rogers, Ben K Fearing and Brian D Juncker